We are Lexington's computer repair virus
experts. In the last 6 years, we have cleaned over 53,000 viruses from infected
computers and we have never lost a single customer data file. Our unique 10-step process means
you keep all your programs, setting
and data files without having to re-install them! And we put
our money where our mouth is with a no-questions-asked guarentee.
Here are the services we
provide as part of our process to disinfect and tune your computer:
- all virus and malware programs
- all adware, spyware and toolbars
- all references to malware
- unwanted programs that attract viruses
- crapware programs that attract problems
- unnecessary programs from startup
- Re-install or install new antivirus
- Reset firewall and browser security levels
- Windows cryptography and security functions
- Windows Update
- internet security levels
- Recover missing or hidden programs, files
- Install missing security patches and
- Update essential web applications like Java,
- General operational and internet tuning and
- Guarantee our work
computer repair shops will tell you that you need to re-install Windows
to get rid of
your virus - don't take your computer to these guys. Re-installing
Windows is a cheap and fast way to overwrite viruses however 1) Some
viruses can persist, even if the hard drive is reformatted and Windows
is re-installed and 2) You'll have to reinstall all your programs and
settings (product keys, email, backgrounds, etc.) This is almost never
required - we remove viruses leaving
all your data and programs in
If you want professional help in saving
your data, eliminating viruses and keeping them away, come to us
and we'll use our 10-Step Virus Removal Process:
Computer 10-Step Virus Removal Process
we start we
take an image of your hard drive. This preserves your precious data
files, documents, photos, spreadsheets, etc. so that no further harm
can come to them.
use some of the
best software in the industry to scan your hard drive for viruses while
it is outside of your machine. Many malware programs ("malware" is the
generic term for all the programs the bad guys try to get on your PC)
take over your computer's functions when you first boot up. Scanning
for them from another machine is something they are not expecting and that gives us
the edge we need.
some cases we will
also perform a full scan for spyware and trojans while the disk drive
is outside your computer. This generally gives us the best chance of
getting a "clean boot" once we re-install the drive.
Old Anti-Virus Software
Because the PC is
"compromised", often the installed anti-virus or spyware
software has been compromised as well. We normally remove the old
broken programs to make room
for better tools.
for Damage to Key Windows
worse than others. Often the infection will have damaged Windows
programs, drivers and services that are needed for healthy operation of
your computer. Some particularly nasty viruses will infect your disk's
Master Boot Record (MBR), fixing this is a rather delicate by-hand
process that is done in this step.
We use a series of
tools that are the best in the industry at identifying and killing
computer viruses and malware. We thoroughly scan your computer multiple
times to eliminate all instances of pests.
Microsoft Security Updates are installed. Windows security features are
checked and configured to the proper settings. Other security updates
may be applied in this step as needed.
- System Testing
for internet access and speed. In many cases we use something called a "sniffer"
to examine network traffic coming into and out of the PC to ensure that
there is no malware still on the system and "phoning home".
We also test to alleviate the possibility that hidden malware might
provide you with
the logs for any automated scans that found positive results. We also
document the additional steps we took to configure and secure your
- Recommendations & Guarantee
We provide customized recommendations for
customers to ensure that malware doesn't return.
But our service doesn't end
after you walk out the door. If your
virus infection returns in the next 30 days, we'll fix it free of charge. All we ask is that you
follow a few simple safe-computing precautions.
Let us help you
with our no-risk no-obligation
Call us now:
(Hours: Mon-Fri 9am-5:30pm, Sat-Sun On-Call)
Oak Ln, Lexington, KY, 40515